Effortless Quoting,
Professional Results.
Streamline your sales process with ClarityQuote Pro – create stunning, accurate quotes in minutes, not hours.
Why Choose ClarityQuote Pro?
Lightning-Fast Creation
Generate professional quotes in minutes with intuitive templates and a drag-and-drop interface.
Secure & Reliable
Your data is safe with enterprise-grade security and reliable cloud infrastructure.
Customizable Templates
Tailor quotes to your brand with fully customizable templates and branding options.
Seamless Integrations
Connect with your favorite CRM, accounting software, and payment gateways.
Team Collaboration
Work together on quotes, track changes, and get approvals efficiently.
Analytics & Insights
Gain valuable insights into your sales performance with built-in analytics.
Transparent Pricing Display
Effortlessly meet website pricing availability requirements with clear, publishable quotes.
Built for Trust & Transparency
ClarityQuote Pro is designed with your compliance needs in mind. Our platform helps you meet and exceed the legal requirements of the 'No Surprises Act', ensuring full transparency in your pricing and billing.
Furthermore, our features are aligned with the guidelines provided by the One Big Beautiful Bill Act (H.R.1), promoting ethical business practices and building stronger customer trust. With ClarityQuote Pro, you can confidently provide clear, accurate, and compliant quotes every time.
Frequently Asked Questions
ClarityQuote Pro is designed to generate transparent and comprehensive good faith estimates, directly supporting compliance with the 'No Surprises Act' by providing patients with clear upfront cost information. Our features are also aligned with the guidelines of the One Big Beautiful Bill Act (H.R.1), ensuring your quoting practices meet the latest regulatory standards for transparency and ethical billing.
ClarityQuote Pro provides robust tools for accurate quote generation. While it integrates with various data points, the ultimate accuracy depends on the data input by your team regarding services, codes, and patient-specific insurance details. Our system helps minimize manual errors and provides a clear framework for consistent, reliable estimates.
Yes, ClarityQuote Pro features an intuitive, user-friendly interface with drag-and-drop functionality and customizable templates, designed for quick adoption by your team. Users typically report significant time savings, reducing quote generation from hours to minutes, allowing staff to focus on patient care rather than administrative burdens.
ClarityQuote Pro is built with seamless integration capabilities. We offer APIs and direct integrations with many popular EHR and PMS systems to streamline your workflow. Please contact our support team to discuss specific integration requirements for your existing software.
AI Bot Warehouse, Inc. provides comprehensive support for ClarityQuote Pro, including online resources, tutorials, and dedicated customer service. We also offer tailored training sessions to ensure your team can maximize the benefits of the software and integrate it smoothly into your daily operations.
ClarityQuote Pro prioritizes general data security through enterprise-grade measures like encryption and access controls. **It is strictly prohibited to input any Protected Health Information (PHI) as defined by HIPAA into this application, as it is NOT designed to store, process, or transmit such data at this stage. Any instance of violating this prohibition will be grounds for immediate termination of your ClarityQuote Pro account.** Our focus is on providing transparent quoting for services, and future capabilities regarding PHI and HIPAA compliance will be introduced at an appropriate time, with clear guidance.
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Simplifying Compliance:
No Surprises Act & One Big Beautiful Bill Act
Understand the critical legislation and how ClarityQuote Pro empowers your practice.
Whether you're a burgeoning medical practice, less than a year old and just finding your footing, or a well-established institution that's been serving your community for decades, the information we're about to delve into is critical for your continued success, financial health, and perhaps most importantly, your patient's trust. We're going to tackle a subject that has sent ripples of concern, and frankly, a bit of confusion, throughout the medical community: the No Surprises Act, and its powerful extension, the One Big Beautiful Bill Act, signed into law by President Donald Trump.
Now, we know what some of you might be thinking, especially those of you who've been in the game for a while: "Another act? Another layer of regulations? Haven't we been through enough?" And for the new practices, the thought might be, "I'm still trying to figure out billing codes, and now this?"
Believe me, we get it. The landscape of healthcare compliance can feel like a labyrinth. But what if we told you that navigating this particular labyrinth, especially with the right tools, isn't just about avoiding penalties, but about fundamentally improving your practice, strengthening your patient relationships, and even enhancing your revenue cycle?
That's precisely what we're going to explore today. We're going to break down the No Surprises Act and the One Big Beautiful Bill Act into digestible, actionable insights. We'll demystify the jargon and, more importantly, we'll discuss practical strategies to achieve full compliance, not just on paper, but in the everyday operations of your practice. And in doing so, we'll introduce you to a solution that is already making waves in simplifying this complex challenge: ClarityQuote Pro.
The Elephant in the Room: Unexpected Bills and Eroding Trust
Let's set the scene with a common, yet increasingly problematic, scenario. Imagine a patient, let's call her Sarah, goes in for what she believes is a routine outpatient procedure. Her primary care physician referred her, her insurance was verified, and she thought she had everything squared away. A few weeks later, a bill arrives. Not from the hospital or the primary surgeon, but from an out-of-network anesthesiologist she didn't even know was involved, or from a lab she never consented to. The bill is astronomical, thousands of dollars more than she anticipated.
This isn't a hypothetical situation. It's a reality that millions of Americans have faced, leading to financial distress, medical debt, and, crucially for us, a profound erosion of trust in the healthcare system. Patients felt blindsided, often by charges from providers they didn't choose and had no opportunity to vet. This lack of transparency, this "surprise billing," was the catalyst for significant legislative action.
The No Surprises Act: A Paradigm Shift in Patient Protections
Enter the No Surprises Act, which became effective on January 1, 2022. Its core mission is enshrined in its name: to protect patients from unexpected medical bills. It's a landmark piece of legislation that fundamentally shifts the burden of billing transparency onto healthcare providers and insurers.
At its heart, the No Surprises Act aims to:
- Eliminate Surprise Billing for Emergency Services: Regardless of where emergency services are provided (in-network or out-of-network), patients are only responsible for the in-network cost-sharing amount. The provider cannot balance bill the patient for the difference.
- Prohibit Surprise Billing for Certain Non-Emergency Services: For non-emergency services provided by out-of-network providers at an in-network facility (e.g., an out-of-network anesthesiologist at an in-network hospital), patients are again only liable for the in-network cost-sharing.
- Establish a Good Faith Estimate (GFE) Requirement: This is where things get particularly relevant for every single one of you. For uninsured and self-pay patients, providers must furnish a good faith estimate of expected charges for scheduled services or upon request. This GFE must be provided within specific timeframes.
- Create an Independent Dispute Resolution (IDR) Process: If providers and health plans can't agree on a payment amount for out-of-network services covered by the act, they go through an IDR process to settle the dispute, preventing the patient from being caught in the middle.
- Require Patient Consent for Out-of-Network Charges (with limitations): In certain non-emergency situations, patients can consent to receive services from an out-of-network provider and be billed for those services. However, this consent must be informed, voluntary, and follow strict guidelines. It cannot apply to ancillary services like anesthesiology or pathology if those services are provided at an in-network facility.
For new practices, this means from day one, you must build processes that integrate these requirements. For established practices, it necessitates a critical review and likely an overhaul of your existing billing, patient intake, and consent procedures. The days of simply sending a bill and hoping for the best are unequivocally over.
The One Big Beautiful Bill Act: Doubling Down on Transparency
Now, let's talk about the One Big Beautiful Bill Act. President Donald Trump's signing of this legislation is not just an extension; it's a significant reinforcement and expansion of the principles laid out in the No Surprises Act. While the full regulatory framework is still being refined, the spirit of this act is clear: to further cement price transparency and patient empowerment in healthcare.
While specific details are still being promulgated by various agencies, the One Big Beautiful Bill Act is understood to:
- Expand the Scope of Good Faith Estimates: It significantly broadens the types of services and situations requiring a GFE, moving beyond just uninsured and self-pay patients to potentially include insured patients in certain scenarios, or for a more comprehensive bundling of services. This means a larger percentage of your patient encounters will likely require a proactive price estimate.
- Enhance Enforcement and Penalties: The Act introduces more stringent penalties for non-compliance, emphasizing the government's commitment to these protections. Non-compliance is no longer just a slap on the wrist; it can lead to substantial financial repercussions and reputational damage.
- Promote Price Comparison Tools: There's a strong push for greater accessibility of price information, potentially requiring practices to make their pricing more readily available and comparable, possibly through standardized formats or platforms.
- Streamline the IDR Process: Efforts are being made to make the Independent Dispute Resolution process more efficient and equitable for all parties involved, ensuring that payment disputes are resolved quickly and fairly, without burdening the patient.
So, if the No Surprises Act was a strong warning shot across the bow, the One Big Beautiful Bill Act is the full broadside. It signals an unmistakable shift towards a healthcare system where patients have clear, upfront information about costs, much like they do when purchasing any other significant service.
The Challenge: Manual Processes and Regulatory Overwhelm
Here's where the rubber meets the road. For many practices, meeting these requirements manually is a Herculean task.
Consider a new practice. You're building your patient base, hiring staff, setting up your EMR, and navigating credentialing. Now, add to that the complexity of generating accurate Good Faith Estimates for every uninsured or self-pay patient, accounting for every potential service, every supply, every lab test, every possible provider involved – and doing so within strict timelines. Then, imagine doing this for a potentially expanded group of patients under the One Big Beautiful Bill Act.
- Scenario 1 (New Practice): Dr. Emily, a brilliant new pediatrician, has just opened her doors. A self-pay patient calls for a well-child visit and asks for a cost estimate. Dr. Emily's front desk staff, still learning the ropes, have to manually look up service prices, estimate lab costs for potential screenings, and try to piece together a reasonable estimate. They might forget a common vaccine or an in-house rapid strep test. The estimate they provide could be significantly off, leading to a "surprise" bill for the patient and a call back to Dr. Emily's office, causing administrative burden and eroding trust.
- Scenario 2 (Established Practice): Dr. David, an experienced orthopedic surgeon, runs a busy practice. They have hundreds of procedures a month. Under the expanded GFE requirements, they might need to provide estimates for complex surgeries that involve multiple providers (anesthesiologists, surgical assistants, physical therapists post-op), durable medical equipment, and follow-up visits. Relying on spreadsheets and manual calculations introduces a high risk of error, consumes immense staff time, and delays patient care. One missed service component, one forgotten supply, and you're out of compliance.
This manual, ad-hoc approach is:
- Error-Prone: Human error is inevitable when dealing with hundreds, if not thousands, of various service identifiers, modifiers, and varying service components.
- Time-Consuming: Staff spend countless hours researching, calculating, and preparing estimates, diverting them from direct patient care and other critical administrative tasks.
- Inconsistent: Different staff members might provide different estimates for the same service, leading to patient confusion and complaints.
- Difficult to Track: Without a centralized system, tracking when GFEs were provided, what was included, and whether they were delivered within the required timeframes becomes a nightmare.
- A Compliance Headache: The administrative burden of proving compliance in an audit becomes immense without proper documentation and automation.
The stakes are simply too high to rely on antiquated methods. Non-compliance can lead to significant fines, civil monetary penalties, exclusion from federal healthcare programs, and a damaged reputation that can take years to rebuild. In today's competitive healthcare landscape, patient perception and trust are paramount.
The Solution: ClarityQuote Pro – Your Partner in Compliance
ClarityQuote Pro, in its current iteration, is built on a no-PHI (Protected Health Information) approach. This is a critical distinction, especially for new practices still grappling with HIPAA complexities, and for established practices seeking immediate, focused solutions without overhauling their entire IT infrastructure.
Here's how ClarityQuote Pro helps you achieve full compliance with the GFE requirements, specifically focusing on its no-PHI framework:
- Intuitive Service Catalog and Pricing Engine:
- The Problem: Manually remembering and calculating prices for hundreds of services, including various service identifiers, supplies, and facility fees, is nearly impossible.
- ClarityQuote Pro's Solution: We provide an intuitive, customizable service catalog where you can input all your services, associated internal service identifiers, typical supplies, and your standard pricing. This becomes your single source of truth for pricing information. Think of it like building your menu, but with incredible detail and flexibility.
- No-PHI Advantage: This catalog only contains service identifiers and prices. No patient demographic information, no medical history, no diagnosis. This keeps the data separate from sensitive patient data, reducing your immediate HIPAA burden in this specific workflow.
- Rapid, Accurate Good Faith Estimate Generation:
- The Problem: Generating an accurate GFE on the fly, within the required timeframes (often within 1-3 business days), is a major bottleneck.
- ClarityQuote Pro's Solution: With a few clicks, your front desk staff, or even the patient themselves through a secure portal (if you enable it), can select the required services from your pre-loaded catalog. ClarityQuote Pro instantly aggregates the costs, applies any predefined discounts, and generates a professional, itemized Good Faith Estimate document.
- No-PHI Advantage: To generate the GFE, you only need basic service selections. The system doesn't require a patient's name, date of birth, or insurance ID to produce the estimate itself. You can then print or digitally share the estimate, adding patient-identifying information for the printed copy as needed outside the system, but the core calculation engine operates without PHI.
- Comprehensive Itemization and Transparency:
- The Problem: GFEs must be itemized, breaking down the costs of each service, supply, and provider involved.
- ClarityQuote Pro's Solution: Our system automatically generates an itemized list, clearly showing each component of the estimated cost. This goes beyond just a total; it provides the transparency patients and regulators demand. It can even account for the typical services of co-providers that often bill separately (e.g., anesthesiologists, pathologists), allowing you to build a more comprehensive estimate that reflects the patient's likely total out-of-pocket exposure.
- No-PHI Advantage: The itemization pertains to the services, not the patient. This aligns perfectly with a no-PHI approach while still delivering the required transparency.
- Version Control and Audit Trail:
- The Problem: Proving compliance during an audit requires meticulous record-keeping of every GFE issued, when it was issued, and what it contained.
- ClarityQuote Pro's Solution: Every GFE generated is saved within ClarityQuote Pro, creating an automatic audit trail. You can easily retrieve past estimates, track changes, and demonstrate your adherence to the timeline requirements.
- No-PHI Advantage: The stored estimates are identified by a unique ID, or a temporary patient identifier, not by sensitive PHI. This allows for robust record-keeping for compliance purposes without storing patient medical records within the system itself.
- Simplified Patient Communication:
- The Problem: Communicating complex cost estimates to patients in an understandable way is crucial for their satisfaction and your compliance.
- ClarityQuote Pro's Solution: The estimates are presented in a clear, easy-to-understand format, devoid of confusing medical billing jargon. You can easily print them or send them electronically, ensuring patients receive the information in a timely and accessible manner.
- No-PHI Advantage: The communication focuses purely on the financial estimate, not on diagnostic or treatment details that would constitute PHI.
- Integration-Ready (Current & Future):
- The Problem: Siloed systems create inefficiencies and data discrepancies.
- ClarityQuote Pro's Solution: While currently operating with a no-PHI focus for immediate compliance benefits, ClarityQuote Pro is designed with future integrations in mind. We understand that eventually, a deeper integration with your EMR/PMS will be beneficial.
- No-PHI Advantage (for now): This stand-alone, no-PHI approach means you can implement ClarityQuote Pro quickly and efficiently, without complex and lengthy EMR integration projects. You get immediate compliance relief without the immediate burden of a full-scale IT overhaul. This is especially vital for new practices that haven't even finalized their EMR choice yet, or established practices with legacy systems.
A Situational Example: Implementing ClarityQuote Pro
Let's revisit Dr. Emily's new pediatric practice. She subscribes to ClarityQuote Pro.
- Initial Setup: Dr. Emily's administrative assistant, Sarah, spends a few hours populating ClarityQuote Pro with all the common services offered by the practice: well-child visits (broken down by age), immunizations, rapid tests, minor procedures, common lab panels, and consults. She enters the associated internal service identifiers and the practice's self-pay rates for each. She also adds notes about typical supplies used for each service. This is a one-time, upfront investment of time.
- Patient Inquiry: A new self-pay patient calls, interested in a 6-month well-child visit.
- Estimate Generation: Sarah opens ClarityQuote Pro, selects "Well-Child Visit (6 months)," and then adds the common immunizations for that age group and a potential hearing screening. The system instantly calculates the total estimated cost, itemizes it clearly, and generates a professional-looking document.
- Delivery: Sarah prints the GFE and hands it to the patient at check-in, or she can email a secure PDF copy, confirming receipt.
- Compliance: Within minutes, Dr. Emily's practice has provided a fully compliant, itemized Good Faith Estimate, meeting the No Surprises Act and One Big Beautiful Bill Act requirements. Sarah's time is minimized, accuracy is guaranteed, and the patient feels informed and confident.
Now, imagine Dr. David's established orthopedic practice. They use ClarityQuote Pro to create complex estimates for knee replacement surgery.
- Pre-Surgery Consultation: During the consultation for a knee replacement, the patient asks about the total out-of-pocket cost.
- ClarityQuote Pro in Action: Dr. David's surgical coordinator, Maria, opens ClarityQuote Pro. She selects "Knee Arthroplasty." The system is pre-configured with all the components typically involved: surgeon's fee, anesthesiologist's fee (estimated based on typical time), facility fee, durable medical equipment (e.g., crutches), and initial physical therapy sessions. Maria can add or remove components based on the specific patient's needs.
- Detailed GFE: ClarityQuote Pro generates a multi-page GFE, detailing each component's estimated cost, its internal service identifier, and a clear total. It even includes a disclaimer about potential unforeseen complications that could alter the final cost, as required.
- Patient Empowerment: The patient receives a comprehensive, transparent estimate, empowering them to make informed financial decisions.
- Audit Readiness: Every estimate is automatically logged and accessible for future audits, demonstrating full compliance.
In both these scenarios, the underlying principle is the same: ClarityQuote Pro removes the guesswork, the manual labor, and the anxiety associated with GFE compliance. It allows your staff to focus on patient care, not on complex calculations.
Why the No-PHI Approach Matters – Especially Now
You might be wondering, "Why the emphasis on 'no-PHI' if full HIPAA compliance is coming?" It's a strategic decision that offers immediate and tangible benefits:
- Rapid Deployment and Low Barrier to Entry: Because ClarityQuote Pro doesn't handle Protected Health Information in its current GFE-focused iteration, the implementation process is significantly faster and less burdensome. You don't need extensive data mapping, security audits, or integration with your existing EMR's HIPAA-compliant modules immediately. This means you can get compliant now.
- Reduced Immediate HIPAA Burden: For new practices, understanding and implementing HIPAA-compliant systems is a massive undertaking. By using a no-PHI tool for GFE generation, you isolate this specific compliance requirement, allowing you to address it effectively without getting bogged down in the broader HIPAA landscape. For established practices, it's a way to quickly plug a compliance gap without disrupting your existing, complex HIPAA-compliant EMR and billing systems.
- Enhanced Security through Data Minimization: The less PHI you handle in a system, the lower the risk of a breach. By keeping PHI out of ClarityQuote Pro's GFE generation module, we minimize your exposure in this particular workflow.
- Focused Solution: This no-PHI approach allows ClarityQuote Pro to be incredibly focused on solving the GFE challenge, making it exceptionally good at that specific task without trying to be an all-encompassing EMR or billing system, which can often be overwhelming and less specialized in specific compliance areas.
Think of it like this: if your house has a leaky faucet, you don't necessarily need to replumb the entire house right away. You get a plumber to fix the faucet first, stopping the immediate problem. ClarityQuote Pro is that targeted, effective fix for your GFE compliance needs.
The Bigger Picture: Beyond Compliance – Building Trust and Enhancing Revenue
Compliance is the floor, not the ceiling. While avoiding penalties is a critical motivator, full compliance with these acts offers much more:
- Patient Trust and Loyalty: In an era where patients are increasingly consumers, transparency builds trust. When patients know what to expect financially, they are less anxious, more satisfied, and more likely to return to your practice and recommend it to others. Surprise bills are a leading cause of patient dissatisfaction. Eliminating them is a powerful differentiator.
- Reduced Administrative Burden: By streamlining the GFE process, your staff spends less time on manual calculations, phone calls about billing questions, and dispute resolution. This frees them up to focus on patient care, scheduling, and other value-added activities. Time saved is money earned.
- Improved Revenue Cycle Management: When patients have clear cost expectations, they are more likely to pay their bills on time. Surprise bills often lead to delayed payments, collections issues, and write-offs. Proactive transparency improves your collections rates and financial predictability.
- Competitive Advantage: As these regulations become more ingrained, practices that embrace transparency will stand out. Patients will actively seek out providers who can offer clear, upfront pricing. This isn't just about avoiding trouble; it's about attracting and retaining patients.
- Preparation for Future Regulations: The trend towards price transparency is irreversible. The One Big Beautiful Bill Act is a clear signal of this. By adopting tools like ClarityQuote Pro now, you're not just complying with current laws; you're future-proofing your practice for what's to come.
Looking Ahead: The Full HIPAA Compliance Update with CPT/HCPCS Integration
As mentioned, the current version of ClarityQuote Pro focuses on a no-PHI approach to address the immediate GFE compliance needs under the No Surprises Act and the One Big Beautiful Bill Act. This allows for quick, efficient, and secure implementation by using your internal service identifiers.
However, we understand that for a truly integrated and comprehensive solution, full HIPAA compliance, including the use of standard medical coding systems, is essential. We are excited to announce that a major update to ClarityQuote Pro, designed to achieve full HIPAA compliance, and crucially, to integrate with CPT® and HCPCS codes, is coming soon.
This forthcoming update will:
- Securely Handle PHI: It will incorporate robust security measures, encryption, and access controls to safely and compliantly handle Protected Health Information, allowing for deeper integration with your patient records.
- Enable CPT® and HCPCS Code Integration: This is a significant enhancement. The updated ClarityQuote Pro will allow you to directly utilize and manage your services using standard CPT® and HCPCS codes, aligning perfectly with your existing billing processes. This will streamline your workflow even further and ensure consistent data across your systems.
- Enhanced EMR/PMS Integration: This will enable seamless data flow between ClarityQuote Pro and your existing Electronic Medical Record (EMR) or Practice Management System (PMS), automating patient data retrieval and further streamlining your workflows.
- Comprehensive Financial Management Tools: Beyond just GFEs, the HIPAA-compliant version will offer a broader suite of financial transparency and management tools, potentially including enhanced patient portals for payment, detailed insurance benefit explanations, and more robust reporting.
- Expanded Compliance Features: As the regulatory landscape evolves, this update will ensure ClarityQuote Pro remains at the forefront of compliance, adapting to new requirements related to billing, patient consent, and data privacy.
This upcoming release represents our commitment to providing you with the most advanced, compliant, and user-friendly solutions in the market. It's a testament to our dedication to evolving with your needs and the ever-changing healthcare environment.
Call to Action: Take Control of Your Compliance
So, where do you go from here? The message is clear: the time for proactive compliance is now. The No Surprises Act and the One Big Beautiful Bill Act are not just suggestions; they are mandates with significant implications for your practice's financial health and reputation.
For our new practices, this is your opportunity to build a foundation of transparency and trust from day one. You have the advantage of starting fresh, implementing best practices without the burden of dismantling old, inefficient systems.
For our established practices, this is your wake-up call. The systems that worked for decades may no longer suffice. It's time to evaluate your current processes, identify your compliance gaps, and embrace technology that can safeguard your practice.
ClarityQuote Pro, even in its current no-PHI iteration and utilizing internal service identifiers, offers an immediate, powerful solution to a critical compliance challenge. It's easy to implement, intuitive to use, and delivers tangible benefits in terms of time savings, accuracy, and patient satisfaction.
Don't wait until an audit or a patient complaint forces your hand. Be proactive. Be prepared. Be compliant. And empower your patients with the transparency they deserve.
We urge you to consider how ClarityQuote Pro can become an indispensable part of your practice. We have representatives available to answer your specific questions, provide demonstrations, and help you understand how seamlessly our solution can integrate into your existing workflows. Take the first step towards simplifying your compliance and elevating your patient experience. Thank you.
Key Takeaways for Your Practice:
- The No Surprises Act (effective Jan 1, 2022) protects patients from unexpected medical bills, primarily for emergency and certain non-emergency out-of-network services. It mandates Good Faith Estimates (GFEs) for uninsured/self-pay patients.
- The One Big Beautiful Bill Act, signed by President Trump, significantly expands and strengthens these transparency requirements, potentially broadening GFE scope and increasing penalties for non-compliance. This signifies a permanent shift towards greater price transparency.
- Manual GFE generation is error-prone, time-consuming, and puts your practice at high risk of non-compliance.
- ClarityQuote Pro offers an immediate solution for GFE compliance, utilizing a no-PHI approach and internal service identifiers:
- Intuitive Service Catalog: Centralizes your pricing and service information using your own internal identifiers.
- Rapid & Accurate GFE Generation: Creates itemized estimates instantly.
- Audit Trail: Maintains records for compliance verification.
- No-PHI Focus: Allows for quick implementation and reduces immediate HIPAA complexity for this specific workflow.
- Beyond compliance, transparency builds patient trust, improves revenue cycle, reduces administrative burden, and provides a competitive advantage.
- A fully HIPAA-compliant version of ClarityQuote Pro is coming soon, offering deeper integration and crucially, CPT® and HCPCS code integration and expanded features.
- Act now to secure your practice's compliance and future success.
Privacy Policy for ClarityQuote Pro
Last updated: July 28, 2025
This Privacy Policy describes how AI Bot Warehouse, Inc. ("AIBW," "we," "us," or "our") collects, uses, processes, and discloses your information when you access or use our Service. We are committed to protecting your privacy and handling your data in a transparent and secure manner.
By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
1. Information We Collect
We collect various types of information for different purposes to provide and improve our Service to you.
1.1. Information You Provide Directly to Us:
- Account Registration Data: When you create an account, we collect information such as your name, email address, practice name, practice address, phone number, and professional role. This information is necessary to set up and manage your user account.
- Payment Information: If you subscribe to our paid services, our third-party payment processor will collect your payment card details and billing address. We do not directly store your full payment card details on our servers.
- Customer Support Communications: When you contact us for support, we collect the content of your communications with us, as well as your contact information, to address your inquiries and improve our support services.
- Feedback and Surveys: If you provide us with feedback, suggestions, or participate in surveys, we collect the information you provide.
1.2. Information You Upload or Input into ClarityQuote Pro (User Content):
When medical practices use ClarityQuote Pro to generate Good Faith Estimates for patients, they will input information such as service descriptions, internal pricing, and other data relevant to generating estimates. **It is strictly prohibited to input any Protected Health Information (PHI) as defined by HIPAA into this application, as it is NOT designed to store, process, or transmit such data at this stage. Any instance of violating this prohibition will be grounds for immediate termination of your ClarityQuote Pro account.**
1.3. Information We Collect Automatically (Usage Data):
When you access and use the Service, we may automatically collect certain information about your device, browser actions, and patterns. This Usage Data may include:
- Your computer's Internet Protocol (IP) address
- Browser type and version
- Pages of our Service that you visit
- The time and date of your visit
- The time spent on those pages
- Unique device identifiers and other diagnostic data
- Referring/exit pages
- Operating system
- Clickstream data
1.4. Information Collected through Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Examples of Cookies we use:
- Session Cookies: To operate our Service.
- Preference Cookies: To remember your preferences and various settings.
- Security Cookies: For security purposes.
- Analytics Cookies: To understand how our Service is used.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain the Service: To operate, manage, and deliver the functionalities of ClarityQuote Pro.
- To Manage Your Account: To register you as a user and provide you with access to different functionalities of the Service.
- To Improve and Personalize the Service: To understand how users interact with our Service, debug issues, perform data analysis, and develop new features.
- For Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
- For Communication: To send you service-related announcements, security alerts, administrative messages, and updates about our Service.
- For Marketing and Promotional Purposes: To send you newsletters, marketing, or promotional materials about our services that we believe may be of interest to you. You can opt-out of receiving these communications at any time.
- To Ensure Security: To detect, prevent, and address technical issues, fraud, or other malicious activity.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements.
- For Billing and Payment Processing: To process transactions and manage billing for paid subscriptions.
- For Other Purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
3. Sharing and Disclosure of Your Information
We may share your information in the following situations:
- With Your Consent: We may disclose your personal information for any purpose with your explicit consent.
- With Service Providers: We may engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used (e.g., cloud hosting, payment processors, analytics providers, customer support platforms). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If AIBW is involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes complying with judicial proceedings, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims.
- To Protect Rights and Safety: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
4. Data Security
The security of your data is paramount to us. We employ commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect and maintain. These measures include, where appropriate, encryption, access controls, and regular security assessments.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You also play a role in protecting your information by keeping your account credentials confidential.
5. Retention of Your Information
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and in compliance with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).
Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the "Contact Us" details below. We will respond to your request within the timeframe required by applicable law. Note that these rights apply to the non-PHI data you provide to us.
7. Children's Privacy
Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
We will notify you via email and/or a prominent notice on our Service prior to the change becoming effective, and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:
- By email: info@aibotwarehouse.com
- By mail: AI Bot Warehouse, Inc., 1168 Woodman Way, Orlando, FL 32818
Terms of Service for ClarityQuote Pro
Last updated: July 28, 2025
Welcome to ClarityQuote Pro! These Terms of Service ("Terms") govern your use of the ClarityQuote Pro software and services ("Service") provided by AI Bot Warehouse, Inc. ("Company," "we," "us," or "our").
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Use of Service
The Service is provided for your business use to generate quotes. You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service.
3. User Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
4. Prohibition of Protected Health Information (PHI)
ClarityQuote Pro is NOT designed to store, process, or transmit Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). **You are strictly and unequivocally prohibited from inputting, uploading, or otherwise transmitting any PHI into the Service.** This includes, but is not limited to, patient names, contact details, medical history, diagnoses, treatment information, or any other data that could identify an individual and relate to their health or healthcare services. Our platform is intended solely for the generation of general service estimates and related business data that does not constitute PHI.
Any instance of violating this prohibition, regardless of intent, will be considered a material breach of these Terms of Service. AI Bot Warehouse, Inc. reserves the right to determine the outcome of any such violation, which shall include, but not be limited to, the immediate, irrevocable, and non-refundable cancellation of your ClarityQuote Pro account, as allowed by law. **Furthermore, the SUBSCRIBER/USER expressly agrees that in the event of any PHI/HIPAA violations occurring due to the unauthorized input or use of any PHI/HIPAA information on the platform, they shall be held solely accountable for any and all emerging legal activities, claims, damages, and/or penalties. The SUBSCRIBER/USER agrees to indemnify and hold harmless the COMPANY, its properties, agents, heirs, employees, and assigns from any and all liabilities, costs, and expenses (including reasonable attorneys' fees) arising from such violations.**
5. Intellectual Property
The Service and its original content (excluding content provided by you or other users), features and functionality are and will remain the exclusive property of AI Bot Warehouse, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of AI Bot Warehouse, Inc.
6. Disclaimers
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the Service will be uninterrupted, secure, or error-free. We disclaim all warranties, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
7. Limitation of Liability
In no event shall AI Bot Warehouse, Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions and content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
8. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Information
If you have any questions about these Terms, please contact us:
- By email: info@aibotwarehouse.com
- By mail: AI Bot Warehouse, Inc., 1168 Woodman Way, Orlando, FL 32818